This website is hosted, maintained and developed by some of the staff at the John Walton Muscular Dystrophy Research Centre (JWMDRC).
This page explains when and why we collect personal information about people who visit and interact with our website, how we use it and how we keep it secure.
We take great care with any information we receive from you and are constantly looking at ways we can improve what we do so we may change the content on this page from time to time. Please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by our policy.
Who are we?
As previously mentioned some of the staff who work at the JWMDRC look after this website and its content. The JWMDRC is part of the Institute of Genetic Medicine which, in turn is part of the Faculty of Medicine at Newcastle University in the UK. We are based at the Centre for Life, Central Parkway, Newcastle upon Tyne, NE1 3BZ.
How do we collect information from you?
We obtain information about you, for example, when you contact us or send us your completed data agreement form, we need this information to be able to interact with you.
Like millions of other websites, we use Google Analytics to find out about where visitors to our website go to and where isn’t being visited so much.
What type of information is collected from you?
The personal information we collect includes your name, address, email address, IP address, and information regarding what pages are accessed and when.
How is your information used?
We use (process) your information to:
- ensure our website is working correctly, is fit for purpose and is being seen by the outside world
- if you get in touch with us with a question, then we need to save details such as name and email address to enable us to get back in touch with you.
The Google Analytics tracking information allows us to better understand the numbers and location of people visiting our site and what content they’re reading. This allows us to make better decisions about design and writing. Occasionally, we need to compile aggregate statistics about the number of visitors this site receives, pages visited and where they are from (geographically). Some basic aggregate statistical information has been used to fulfill our reporting requirements to the European Commission but, no personally identifying data was ever included in this type of reporting. We also learn about the technology used to access our site, this is to ensure that the site will function correctly for our visitors.
All of our activity falls within the bounds of the Google Analytics Terms of Service.
We intend to remove each question from our website once it has been dealt with and this will include accompanying contact details. Our sites are backed up on a rolling basis so we would anticipate that contact details once deleted from a site would fully be removed from our systems in about a week.
Who has access to your information?
Staff at the JWMDRC are the only users (processors) that have access to your stored information whilst the centre’s web developer oversees the protection and processing of the information stored on the database using procedures that are described below where we cover security precautions.
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes, this also includes any other projects we are involved with here at the JWMDRC.
We really respect your choices and are happy to remove your personal information from our systems if you want.
If you would like us to look into this for you please fill out the contact form and we will be in touch as soon as we can.
How you can access and update your information
The accuracy of your information is important to us and you can always inform us of any changes so that we can update the information via our contact page.
Security precautions in place to protect the loss, misuse or alteration of your information and protection of the overall website
When we receive information, we take steps to ensure that it’s treated securely. We have a SSL certificate in place for this website. You can tell this by the presence of a small green padlock before the URL in the browser bar at the top of the screen. This means all information sent between your web browser and our web server is secure.
To ensure the functionality of our website is secure along with the information we hold on the server, we have installed specific security software. This software not only provides a firewall to all administrative areas but monitors activities of less scrupulous visitors whose aim is to gain access to areas of the site where they can install malicious code. Such visitors, once identified by where they have attempted to visit and also their activity, have their IP address blocked by our systems and this is also added to a blacklist of similar IP addresses.
We routinely monitor the security of our sites’ systems such as this. When available, we update all software to maximise security. As part of our security procedures we are in touch with the wider community of web security experts who raise awareness of any potential issues and offer valuable advice.
Our server, where all information is held, is located in the United Kingdom meaning all the data and information we store is held within the EU.
Use of ‘cookies’
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.
Links to other websites
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated – 10th May 2018.